Compare Bookkeeping, Accounting, and Auditing Clerks & Customer Service Representatives District Of Columbia

Comparison Bookkeeping, Accounting, and... Customer Service...
Salary

View the mid-level salary in both your current job and your selected occupation. (Annual salaries apply to people who work full-time year-round.)

Bookkeeping, Accounting, and Auditing Clerks $61,400
Customer Service Representatives $47,800
Similar skills & knowledge

These skills are commonly used in both your current job and your selected occupation.

Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.

Active Listening
Listening to others, not interrupting, and asking good questions.

English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

View Additional Similar Skills & Knowledge

Speaking
Talking to others.

Service Orientation
Looking for ways to help people.

Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Hide Additional Similar Skills & Knowledge
skills & knowledge Gaps

These are areas where you might have skill gaps. People working in your selected job generally need higher levels in these skill and knowledge areas than people working in your current job.

Sales and Marketing Skills & Knowledge Gaps for Bookkeeping, Accounting, and Auditing Clerks
Bookkeeping, Accounting, and Auditing Clerks
Very Low
Sales and Marketing Skills & Knowledge Gaps for Customer Service Representatives
Customer Service Representatives
Medium

Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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Customer and Personal Service Skills & Knowledge Gaps for Bookkeeping, Accounting, and Auditing Clerks
Bookkeeping, Accounting, and Auditing Clerks
Medium
Customer and Personal Service Skills & Knowledge Gaps for Customer Service Representatives
Customer Service Representatives
Very High

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Typical Level Of Training

See how much education people typically have in your selected job, and then use the link to find training programs in your local area.

Typical level Of training for Bookkeeping, Accounting, and Auditing Clerks
Bookkeeping, Accounting, and Auditing Clerks

Some college, no degree

Typical level Of training for Customer Service Representatives
Customer Service Representatives

High school diploma or equivalent

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Licensing

Many states require licenses for certain jobs. See if your selected occupation requires a license and if so, follow the link to find information for your state.

Licensing for Bookkeeping, Accounting, and Auditing Clerks
Bookkeeping, Accounting, and Auditing Clerks

No license found in District of Columbia

Licensing for Customer Service Representatives
Customer Service Representatives

No license found in District of Columbia

Certification

Certifications help you get ahead or qualify for different jobs. You usually have to pass a test to earn one, and then you can show employers that you have the skills and knowledge needed to do well on the job.

Certification for Bookkeeping, Accounting, and Auditing Clerks
Bookkeeping, Accounting, and Auditing Clerks

19 related certifications

Certification for Customer Service Representatives
Customer Service Representatives

19 related certifications

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